Check account recovery before changing your phone number

Start with the right checks.

A phone number can be part of account recovery long after you stop using the handset. Review important accounts while the old method still works.

What to do next.

1. List essential accounts without writing their passwords into the list.

2. Open each provider’s security settings through its official website.

3. Add and verify an approved replacement method before removing an obsolete one, following the provider’s instructions.

4. Test routine sign in and store recovery information securely where supported.

Check the result.

Confirm access to the actual services, not only receipt of a test code. Keep a record of which accounts still need attention.

Stop and get help if…

A method cannot be verified, an account belongs to an organization or a waiting restriction appears. Ask for help before removing the only available route.

Official guidance.

Microsoft: security and verification methods