“I think I’ve been hacked.”
Unfamiliar sign ins, unexpected password changes, or messages you didn’t send. We can review what you’re seeing and guide appropriate account security and recovery steps.
When you need a hand
Something feels wrong.
Or something just won’t work.
You don’t need a diagnosis before you ask for help. Tell us what happened and we’ll work through the issue with you.
“I clicked something suspicious.”
A questionable link, attachment, warning, or request for access. Get help assessing what happened and deciding what to do next.
“I can’t get into my account.”
Email won’t open, a password stopped working, or a verification prompt has you stuck. We’ll help you work through the provider’s recovery options.
“My computer is acting up.”
Slow performance, unexpected errors, frozen applications, or settings that don’t make sense. We’ll investigate and attempt a fix.
“It worked yesterday.”
A printer won’t print, an app won’t connect, or audio and video won’t work. Let’s troubleshoot what’s getting in the way.
“Can someone walk me through it?”
Setting up software, adjusting an account, or completing a computer task. Get clear, practical guidance at your pace.
A suspicious sign does not by itself confirm a hack. Account recovery depends on the provider’s verification process. Complex incidents may need work beyond this session.
FTC guidance on signs of a hacked account ↗