Start with the right checks.
Some newer PCs use ARM processors, which can affect printer installers. The setup method matters as well as the printer’s age.
What to do next.
Open Settings, System, About and record the System type.
Confirm the printer model and whether the manufacturer supports that PC configuration.
Review Microsoft’s printer guidance for ARM based PCs and try the supported Windows Add device route when appropriate.
Keep the exact installer error if the supported method still fails.
Check the result.
Print a harmless page and test any scanning or specialist features separately. Basic printing does not prove every bundled function is supported.
Stop and get help if…
The manufacturer lists a limitation, a required feature is missing or software asks to weaken Windows protections. Get a compatibility assessment before purchasing a replacement.