Start with the right checks.
An ineligible PC needs a decision based on how it is used and what information it holds. The right next step may be a planned replacement or a specific, supported change. The answer should include file transfer and application access, not just a new operating system.
What to do next.
Keep the PC Health Check result and identify the unmet requirement. Ask whether the manufacturer supports a practical remedy for this model.
List the applications, connected equipment and files that must move if you replace the computer.
Check the current Microsoft support options that apply to your exact edition and situation. Any extended security arrangement has eligibility, scope and an end date to confirm.
Compare the complete cost of the supported options, including setup, migration and any specialist application work.
Check the result.
You should have an agreed transition route and a way to protect information while it is carried out. Confirm dates and responsibilities rather than relying on a vague promise to upgrade later.
Stop and get help if…
Someone promises that bypassing hardware checks makes the PC fully supported, or proposes an erase before migration has been checked. Get the limitations explained before authorizing that work.

