Start with the right checks.
A driver helps Windows communicate with the printer. A download site that recognizes your model is not necessarily the manufacturer.
What to do next.
Record the printer’s exact model and the PC’s Windows version and architecture.
Check Windows Update and the printer manufacturer’s official support guidance.
Select only a supported driver for the intended model and system. Read installation notices before proceeding.
Follow the provider’s installation order and restart only when appropriate.
Check the result.
Print a test with the features you need, such as the intended tray or two sided output. Confirm that the queue still points to the correct printer.
Stop and get help if…
The driver is not offered for your system, installation needs unknown credentials or another provider’s updater requests payment. Stop and check compatibility first.